Party Booths London – FAQs

1 - Why should we choose Partybooths London for your event?

Partybooths London is suitable for any type of event. We set up our booths that cater to any age. Our booth attendants are flexible and forthcoming to your needs for your event.

2- Can you customize the picture print outs according to our specifications?

Yes, we can. Kindly coordinate with us the design, logo or text, before your event.

3 - How many times can guests use the photobooth?

Your guests have unlimited use of the photobooth during the event. Our goal is to keep your guests occupied and entertained throughout, so that the experience is truly an unforgettable one.

4 -During the event can we choose to add additional hours?

Yes, if the booth attendants do not have any other prior engagements. The fee is  £50 per hour.

5 -Can the photos be viewed after the event?

Yes, if requested after the event we can create a password protected gallery for you and your guest to view all the images taken at your event.

6 -How many photos do we get for the package? and how many times can guest visit the booth?

Your guests can have unlimited number of visits to the Photobooths and they can have as many photos as they want.

7 -Are your Photo booths user-friendly?

Yes, our photobooths are very user friendly. Your guests will simply step inside and have their photos taken via a touch screen monitor. Our booth attendants on site will always be available to assist if need be.

8 -How long does the set-up take?

We arrive at least 1-2 hour before the event and in less than 45 minutes, your Photo booth is ready.

9 -What is idle time? and do we need to pay extra for idle hours?

From experience, we are aware that it is not always possible to assemble or dissemble the photo booth directly before or after an event. Therefore, if you require the photo booth to be ready for 6pm but do not want it running until 7pm, this would be charged at 1 idle hour on top of the hire cost. Idle hours are charged at £25 per hour.

10 -What type of cameras do your booths use?

A high resolution DSLR Camera (Canon). Feel free to take look at our gallery.

11 -What is the Guest book? And How does it work?

If selected, the photo booth will come with a signature Guest book so that your guest can sign and write a message. You will receive two photos per print out, one photo will be placed in the signature Guest book and the other can be kept by your guests. Photos can be placed in the Guest book by either the photo booth attendant or your guests. The guest book will be hand delivered to you at the end of your event in a high standard. All accessories required for your Guest book is fully supplied e.g. pens, scissors and glue.

12 -If I fill in the booking form. What are your method of payments?

You can pay via the ‘PAY NOW’ link below, you can call us on: ‘0208 2265434’ and pay over the phone or we can send you a ‘INVOICE’ direct to your email address. We accept all types of payment cards including American Express.


Payment Options
The Fly Package



13 -Do you have Insurance?

Yes, all photo booth companies must carry Public Liability Insurance. Our Photo booths are also electrically PAT tested. Certificate is available on request.

14 -Do you require a deposit?

Yes, to ensure commitment on both sides, we do require a minimum £50.00 deposit upon reservation.

15 - In which areas do you offer your services?

We offer our service to any event within London. If you require a different location, kindly coordinate with our staff for logistic details and special arrangements.

16 - What are your Terms and Conditions and Cancellation Policy?

Welcome to www.partyboothslondon.co.uk. The website (hereinafter referred to as “We”, “Us”, “Our”, “Website” and “Site”) is owned and operated by Mr R Williams T/A Party Booths London a business operating under the Laws of United Kingdom from its head office located in London (hereinafter referred to as “the Company” or “Party Booths”). By visiting our Site and accessing the information, services and products we provide, you (“User”, “You” or “Your”) understand and agree to accept and adhere to the following terms and conditions, along with the terms and conditions as stated in our Privacy Policy.

Modification

We reserve the right to change these Terms & Conditions from time to time without notice. You acknowledge and agree that it is Your responsibility to review these Terms and Conditions periodically to familiarize yourself with any changes. Your continued use of this Site after such change will constitute acknowledgement and agreement of the modified terms and conditions.

Certain areas of the Site (and your access to or use of certain aspects of the Services) may have different terms and conditions posted or may require You to agree with and accept additional terms and conditions. If there is a conflict between these terms and terms and conditions posted for a specific area of the Site, the latter terms and conditions will take precedence with respect to Your use of or access to that area of the Site.

Eligibility

The Site is not designed for use by persons under the age of 18 years. In the event that You are under 18 years of age, You confirm that You have obtained the consent of Your parent(s) or legal guardian(s) to enter into any binding agreement with the Company and to take responsibility for: (i) Your actions; (ii) any charges associated with Your use of any equipment provided by the Company; and (iii) Your acceptance and compliance with these Terms & Conditions. If You do not have consent from Your parent(s) or legal guardian(s), You must stop using/accessing this Site immediately.

You represent and warrant that You have the right, authority and capacity to enter into this Agreement and to abide by these terms and conditions, and that You will so abide. You also represent and warrant to the Company that you will use the Site in a manner consistent with any and all applicable laws and regulations. Where You enter into this Agreement on behalf of an entity or other organization, You represent and warrant that You have authority to act on behalf of that entity and to bind that entity to this Agreement. You are required to agree to and accept these Terms of Use and the Privacy Policy in order to access and use the Site.

How the Site Works

Party Booths London provides Photo Booth equipment and ancillary services listed on www.partyboothslondon.co.uk for all special events and occasions in and around London. Users can easily select a package that suits their needs through the Website and pay for such services using the secure Paypal payment gateway made available on the Website. Please review the deliverables of your selected pricing package offered on the Website before placing Your order to ensure that you are satisfied with Your chosen package. Unless explicitly stated otherwise on the Website, Our responsibility is limited to facilitating the Website and Your selected Photo booth package as stated on the Website.

Please note that if You experience any issues with the USB device we use to deliver your images, it is solely Your responsibility to contact Us within seven (7) days from the date of receipt of the USB device and request us to rectify the issue. We reserve the right to, but are not under any legal obligation, to keep back-up files of Your event photographs for more than thirty (30) days after the date of delivery. It is solely Your responsibility to store your Photographs and any other deliverables included in Your package safely.

Our Satisfaction Guarantee

We are confident about Our service which is why we offer You a guarantee that if You are not fully satisfied with Our Service, we will refund 100% of Your package fee back to You. This Will be honoured only if, We fail to deliver our services as described in your chosen package.
To report your dissatisfaction and request a refund, please contact Us by sending an email at [email protected] with the words “Satisfaction Guarantee Refund”.

User Conduct and Obligations

You hereby expressly agree that:
1 : You will comply with this Agreement and all applicable laws and regulations;
2 : You will use all Photo booth equipment and props for intended purposes only;
3: You will take all reasonable care to ensure that all Photo booth equipment and props are used in a risk-free manner especially when inviting children (anyone under the age of thirteen years) to use the Photo booth equipment and props;
4: You will ensure that no damage is done to the Photo booth and/or any equipment provided to You for Your use during the event;
5: You will obtain the requisite consent from the Venue to allow adequate space for Us to install the Photo booth and for its use at Your event;
6: You will notify Us of any unique venue requirements that would either impact the installation and use of the Photo booth equipment including but not limited to, challenging access to the venue;
7: In the event, any damage to the Photo booth equipment or props whilst in use, You will immediately inform the Photo booth attendant of such damage. You will not arrange for any repairs without the written consent of the Company. You further agree to pay the Company any costs of repair or replacement of the any equipment or props depending on the nature of the damage as decided by the Company.
8: You agree to immediately notify Us of any change in venue at least seven (7) days prior to the booking date. Your failure to communicate any material change in venue location within the required notice period gives the Company the right to terminate this Agreement without incurring any obligation.
9: You agree to grant Us an unrestricted, worldwide, royalty-free licence to use and reproduce any images from Your event that We may in Our sole discretion see fit for the general promotion of Party Booths London service on the Website or on any other Social Media sites as permitted by this Agreement.
10: You must not use the Photo booth for any illegal or immoral purpose.

Company Obligations

The Company hereby agrees to be solely responsible for:

Ensuring that all the Photo booth equipment is safe for intended use by the User and is in reasonable working condition.

The Company further agrees to take all reasonable steps to rectify any functional faults on the day of the event that have not been caused by the User or their guests. However, you accept that there is no guarantee that the Company will be able to resolve any such issues, at any given time.

The Company agrees to refund the full package price in the event the Photo Booth was inoperable on the day of the event from reasons that cannot be attributed to any fault on the part of the User or their Guests.

The Company agrees to remove any specific User images from its social media pages or Website on special requests from the User or their Guests.

Ownership

The User hereby acknowledges that the ownership of the Photo Booth, all equipment and props therein will remain the property of the Company for the entire duration of this agreement. You are only entitled to use the equipment and props made available by the Company under this Agreement for the duration of your selected package or as expressly agreed otherwise in writing.

Unless expressly stated otherwise, nothing in this agreement whatsoever shall give You any rights, title or interest in the Photo Booth equipment or any props contained therein other than deliverables agreed upon in Your selected package.

Payment, Cancellations and Refund Policy

We currently offer different Photo booth pricing packages to suit Your unique business needs. All our packages and accompanying fees are listed on Our Website at www.partyboothslondon.co.uk. There is a non-refundable booking fee of £50 for all packages. A booking will not be deemed confirmed until the receipt of this non-refundable deposit amount. You further agree to pay the remaining balance of Your Selected Photo Booth package ten (10) days prior to the booking date. Any breach of this provision will give the Company the right to terminate this Agreement immediately without any obligation. Please note that any package cancellations made fourteen (14) days prior to the booking date will result in cancellation fee equal to 50% of the package price paid and any cancellation made within seven (7) from the booking date will result in cancellation fee equal to the full package price paid by You.

All cancellations must be in writing and agreed upon by authorized Company representative. To cancel Your Photo Booth booking please contact us via email at: [email protected] with the word “Cancellation” in the subject line or contact Our customer care at: 0208 226 5434
You take full responsibility for the payment of any taxes and transaction fees that may be incurred in the processing of Your fees. We accept payment through PayPal, as well as all major credit and debit cards including American Express.
In the, event that You are unable to use the Photo booth due to any technical issues such as camera failure or hard drive failure, we will offer You a full refund.
We will offer You a full refund and such refund shall be made via the original payment mechanism and to the person who made the original payment.
Although We take all reasonable steps to process refunds within 3-5 business working days, the processing of refund payment may take time for reasons beyond Our control. We are unable to offer any guarantees of any nature for the timeliness of refunds reaching Your account. We agree to bear all costs associated with the refund process imposed by the payment processor. We may at any time and without prior notice to You modify the mechanism of processing refunds.

We may Cancel a booking at any time after the occurrence of either:

  • the Photo booth not being available on the date requested by You
  • the User being in breach of an obligation under these terms

Privacy

You agree that the Company’s Privacy Policy (as may be updated from time to time) governs our collection and use of your personal information.

Reservation of Rights

We reserve all rights not expressly granted in these Terms & Conditions.

Limitation of Warranties

By using our website, you understand and agree that all Our services, Photo Booth equipment and props are provided “AS IS” and “AS AVAILABLE”. This means that we do not represent or warrant to you that:

the use of our Equipment will meet your needs or requirements.
the use of Our Service will be uninterrupted, timely, secure or free from errors.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE SITE OR THROUGH THE SITE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. YOU EXPRESSLY ACKNOWLEDGE THAT AS USED IN THIS CLAUSE, THE TERM SITE INCLUDES THE COMPANY, ALL OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AGENTS, LICENSORS AND SUBCONTRACTORS OF THE SITE.

Limitation of Liability

THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES AND AGENTS ASSUME NO LIABILITY OR RESPONSIBILITY FOR, AND IN NO EVENT, SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES OR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM THE USE OF ANY PRODUCTS & SERVICES OR ANY OF THE FOLLOWING:

  • ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN.
  • ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM ANY SITE
  • ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE, OR SITES LINKED TO BY THIS WEBSITE, BY ANY THIRD PARTY, AND/OR
  • ANY ERRORS OR OMISSIONS IN ANY SITE OR OTHER CONTENT INCLUDING BUT NOT LIMITED TO THE PHOTO BOOTH EQUIPMENT AND PROPS MADE AVAILABLE BY US, OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT MADE AVAILABLE BY THE COMPANY, WHETHER BASED ON WARRANTY, CONTRACT, DELICT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY FULLY PERMITTED BY LAW IN THE APPLICABLE JURISDICTION. IN NO EVENT WILL THE TOTAL LIABILITY OF THE COMPANY OR ITS AFFILIATES, CONTRACTORS, EMPLOYEES, AGENTS, OR THIRD-PARTY PARTNERS, LICENSORS, OR SUPPLIERS TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS, YOUR USE OF THE SITE (WHETHER IN CONTRACT, DELICT INCLUDING NEGLIGENCE, WARRANTY, OR OTHERWISE), EXCEED THE AMOUNT PAID BY YOU, IF ANY.

Governing Law

This website is controlled by Mr R Williams T/A Party Booths London, from his offices located in London. By accessing this Site, you agree to abide by the Laws of England and Wales. Furthermore, any action to enforce these Terms & Conditions shall be brought in the courts located in London. You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.

Guarantee

UNLESS OTHERWISE EXPRESSED, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

Severability

If any provision of these Terms is held to be unlawful, void, or unenforceable, then such provision will be limited to the minimum extent required by law and will not affect the validity and enforceability of any remaining provisions.

Waiver

The failure of the Company to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of the Company.

Assignment

These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by You, but may be assigned by Us without restriction. Any assignment of rights and obligations made in contravention to these Terms shall be void.

Force Majeure

Neither the Company nor the User will be held liable for failure to perform any of its obligations if such failure is as a result of Acts of God (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities (regardless of whether war is declared), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalisation, government sanction, blockage, embargo, labour dispute, strike, lockout or any interruption or any failure of electricity or server, system, computer, internet or telephone service.

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